X
Due to higher than normal shipping volumes affecting the FedEx network, you may experience a delay in the delivery of your order. To get the most up to date estimated arrival date, have your tracking number ready and visit FedEx.com or call 1-800-GO-FEDEX (1-800-463-3339) to track your shipment. Mahalo for your patience!
MENU
‹ Continue Shopping

Secure Checkout

  • 1Log In or Register
  • 2Shipping & Billing Info
  • 3Review, Pay & Submit
King's Hawaiian Bakery Online Store Shipping Policy

MINIMUM ORDER: $13.00

Orders Placed by 10am Pacific Standard Time will ship out of our facility on the same business day*

*at times, we may require additional business days to process your order due to promotion volume, holidays, or acts of god.

 

48 CONTIGUOUS STATES UNITED STATES LEAD TIME

 

Residential Addresses

Orders for bread and other products carried on our online store with exception of Dry Ice/Frozen Items will be shipped out from our facility Monday through Friday to residential addresses and will be delivered within 4 business days for maximum freshness using FedEx Home Delivery.

  • In some cases, FedEx may need additional time to deliver orders. We recommend to contact FedEx directly for the status of your shipment at FedEx.com or 1-800-GOFEDEX.
  • Estimated transit time for your order can be viewed in your online store shopping cart under the option “Edit Shipping and Sales Tax” and entering your orders destination address on the pop-up screen.

 

Business Addresses

Orders for bread and other perishable items carried on our online store that are addressed to a business will utilize FedEx Ground to deliver your order on designated days to ensure maximum freshness and shelf life of your product. The designation of shipping days is as follows:

  • Orders requiring an estimated 4 business days transit time will be shipped out on Mondays. Orders placed after 10am PST Monday with an estimated transit time of 4 business days will be held until the following Monday for maximum freshness.
  • Orders requiring an estimated 3 business days transit time will be shipped out Monday and Tuesday. Orders placed after 10am PST Tuesday with an transit time of up to 3 business days will be held until the following week for maximum freshness.
  • Orders requiring an estimated 2 business days transit time will be shipped out on Monday, Tuesday, and Wednesday. Orders placed after 10am PST Wednesday with an estimated transit time of up to 2 business days will be held until the following week for maximum freshness.
  • Orders requiring an estimated 1 business day transit time will be shipped out on Monday, Tuesday, Wednesday, and Thursday. Orders placed after 10am PST Thursday with an in-transit time of up to 1 business days will be held until the following week for maximum freshness.
  • Estimated transit time for your order can be viewed in your online store shopping cart under the option “Edit Shipping and Sales Tax” and entering your orders destination address on the pop-up screen.

Orders that contain only non-perishable items carried on our online store that are addressed to a business address will utilize FedEx Ground to deliver your order, and will be shipped out of our facility from Monday – Friday. Orders placed after 10am PST Friday will be held until the following week.

Shipments with Dry Ice/Frozen Items

At times, we will have products available exclusively on our online store for a limited time that require additional refrigerants, like dry ice, during transportation that will need to be shipped separately from other products in your order. Majority of the time, these items are shipped via FedEx Next day or FedEx 2 day with dry ice. The products are timed so they can be delivered by Friday of the same week. These items are shipped from our facility on Tuesday, Wednesday, and in some cases Thursday morning.

After the Wednesday or Thursday 10am PST same day shipping cut off, orders are held until the following Monday. These items may or may not have a shipping cost that is calculated separately from our regular non frozen items and will always have shipping details and costs explained on the products detail page.

 

48 CONTIGUOUS UNITED STATES SHIPPING CHARGES

  • Orders $30 or more excluding Dry Ice/Frozen Shipments automatically get free standard mainland ground or home delivery.
  • For orders less than $30, the basic shipping charge is $7.50 per shipment for standard mainland shipping. Note that shipment costs for Dry Ice/Frozen products are calculated as a separate shipment from other products in the order and consumer will be charged for a small fraction of the actual FedEx cost to King’s Hawaiian.

 

ALASKA AND HAWAII LEAD TIME

Orders shipping to Alaska or Hawaii are expedited with 2 day or overnight shipping. These orders will be timed to ship so they can arrive by Friday of the same week the order was shipped.  Because of this, most orders that include bread or non-Frozen/Dry Ice products that are placed after Wednesday 10am Pacific Standard Time will be held for shipment until the following Monday. Dry Ice/Frozen items will be held until the following Tuesday.

 

ALASKA AND HAWAII SHIPPING CHARGES

Select "edit shipping and sales tax" within the shopping cart to view shipping charges.

 

INTERNATIONAL

We really appreciate enthusiasm for our products around the world; however, we are not yet able to offer shipment of any products outside the United States.